Return & Exchange Policies
Return & Exchange Policies
We want every AZARIAH Active piece to feel intentional, elevated, and made for your movement. If something is not right with your order, we are here to help.
Exchange Policy
If you would like to exchange an item for a different size, please clearly state the size you would like and include your order number when contacting us.
If you believe your item is faulty, please contact our customer care team before returning it. Include your order number, a brief description of the issue, and clear photos of the item and packaging when possible.
Faulty item claims must be made within 14 days of the purchase date. Anything beyond the 14-day period may be considered normal wear and tear.
Returned packages remain the customer’s responsibility until they are received by our team.
Once your item has been received and assessed, we will notify you of the next steps.
Exchanges are sent using standard service, not express service.
Exchanges can only be made up to the original value of the item purchased.
Shipping costs are non-refundable.
Return Policy
Items must be returned in their original packaging.
Items must be unworn, unwashed, unused, and have all original tags attached.
Items with signs of wear, washing, damage, odors, stains, or removed tags cannot be accepted.
Unsuitable, unworn, and unwashed items must be returned within 14 days of the purchase date.
All returns are reviewed once received. If your item does not meet the return requirements, it may be returned to you.
Final clearance and sale items are not eligible for returns or exchanges.
Returns may take 4–8 business days to process after the item has been received and reviewed.
Original shipping costs are non-refundable.
Return and exchange shipping costs are the responsibility of the customer unless otherwise approved by our team.
Questions
For return or exchange questions, please contact us through our Contact Us page and include your order number: